Make meetings work in hybrid environment

One of the most influential books I read in my career was Andy Grove’s High Output Management. The book discussed all the wonderful different types of meetings and how to effectively conduct them to lead a high performing team. It was also written 38 years ago, where meetings were perhaps the most effective way to keep employees informed — after all, sending a memo to all staff would have required someone spending hours in the photocopying room back then.

Since then, a lot has changed. It is much easier for anyone to record a video of what they want to share and reach all their staff with it within a single day — such a feat was unimaginable four decades ago unless you worked at a TV station. It is also much easier for anyone now to have a discussion with hundreds or thousands of coworkers, often at the same time, in various channels in instant messaging apps. Are synchronous meetings, where everyone has to be present at the same time, still relevant?

A year ago businesses abruptly switched physical meetings to video conferences due to covid. We are now at another precipice as businesses are opening back up — office workers who have grown used to video conferences now have to work in a hybrid environment where some coworkers are co-located and some are not. The transition to video conferences was almost a skeuomorphism of physical meetings — I have…